Wenzhou Bingo Gift Commerce CO.,Ltd

FAQs

1.I don’t see the color, size, or style I want?

Feel free to send email us at candy@bingo-gift.com , and our sales personnal will help get you whatever you need.

2. How to order from us?
When you get the quotation from our Sales Representative, please send your order list to us by E mail,we will calculate the weight and shipping cost.Our Sales Representative will make a PI for you by e-mail.

3.MOQ and the Delivery time?

We shall deliver the goods ordered within 30 days after confirm . And usually our MOQ is about 1000pcs

4.About the shipment ?

It will depends on customer requirement,cost rate,and delivery time. Goods can be shipped by Express courier like UPS,DHL, FedEx , TNT, etc.,Airfreight, Ocean shipping. By Express courier,you can get a quickly service,it is door to door,and you can get a tracking number to check the package status online.we will select one best Express courier according to the place. By airfreight,it is cheaper than Express courier, We usually ship the goods to you by air freight to your nearest airport,you need offer the paper to clearance customs and pick up goods by yourself,or arrange the forwarder agency service for you whom be appointed. You can get the goods in 7-10 work days. By ocean shipping,normal it is for a very big order,Operation like airfreight,delivery time in 15 days or more,but it is cheapest. We will send the waybill info to you by E mail after delivery.

5. Payment term ?

We accept wire transfer ( T/T advance 30% ) & and balance TT before shipping .If the amount is more,we would like to give you a better payment term.

6.Customer"s complaint & advice ?

Thank for your supporting. For improving our service and products, please feedback to us if you have any advice about quality, price, delivery time, packaging, and handling speed etc. We kindly invite you to share your good ideas with zheli company for new project, you can email us .

7.About OEM?
Our OEM business can provide an integrated service according to your requirements ,not only in the design and manufacturing of the products but also in the timely delivery and excellent after-sale service.

8.I still have unanswered questions?

Feel free to email us at candy@bingo-gift.com and one of our diligent associates will help get you whatever you need. and we will be more than happy to assist you.

Thank you for your business

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